Delivery

Where do you deliver?

We ship internationally, all over the world.

How much does delivery cost and how long will it take?

Delivery cost are depend on weight of the clothes.

Europe (including Cyprus, Russia and Israel)

- below 0,5 kg - 26 PLN

- from 0,5 kg up to 1 kg - 42 PLN

- from 1 kg up to 2 kg - 74 PLN

 for a special delivery letter.

Europe (including Cyprus, Russia and Israel)

- below 0,5 kg - 26 PLN

- from 0,5 kg up to 1 kg - 42 PLN

- from 1 kg up to 2 kg - 74 PLN

for a special delivery letter.

Asia, South and Cetral America

- below 0,5 kg - 35 PLN

- from 0,5 kg up to 1 kg - 58 PLN

- from 1 kg up to 2 kg - 110 PLN 

for a special delivery letter.


Australia, Oceania

- below 0,5 kg - 45 PLN

- from 0,5 kg up to 1 kg - 81 PLN

- from 1 kg up to 2 kg - 162 PLN

 for a special delivery letter.

Average weight of clothes :


Weight of one blouse/top is 150-200g, weight of a dress without lining is about 250-700g, weight of  dress with lining is about 500-800g.

Goods are delivered through:

Poczta Polska (the Polish Postal Service) – registered mail and insured registered mail.

 Complaints

If upon delivery the packaging appears damaged or already open, the customer should complete a damage claim in the presence of a courier or at the post office, refusing at the same time to claim the goods.

Faulty or damaged goods may be exchanged for new items, provided that the complaint is made within 14 days of receiving the order to: BIUBIU, 40-149 Katowice ul. Bytomska 8. In case of an unjustified complaint or products damage the fault of the client, all costs are covered by the client.

Complaints related to order processing should be made to biubiu.@biubiu.pl and will be addressed in writing.

Duty/Customs Charges

As a business we have international sale costs which are factored into the price of our items. Due to the range of lines we sell online and the counties we offer delivery to, we are not able to adjust prices to suit each country we ship to.
Please note that any additional duty or customs charges applicable in the destination country are payable by the recipient.